CHAINWAY MC95

Warranty – 1 Year

MAIN TERMS:

• Warranty refers to the free repair of the purchased product during the warranty period.

• Information about the warranty period is provided at the time of sale and indicated in the Warranty Card next to the product.

• The warranty period starts from the date of purchase of the product.

• During the warranty period, if a defect caused by the manufacturer is found, the product is accepted at the Technical Service Center to determine the cause of the defect, in accordance with the Law of the Republic of Azerbaijan “On Protection of Consumer Rights.”

• Products accepted for repair must be complete, in original external appearance, and comply with internal parameters.

• Products are accepted for repair only with an identity document of the person named in the Warranty Card.

• Products requiring repair may be kept at the Technical Service Center for 2 to 14 working days for inspection or repair. This period may be extended with the consent of the parties (based on a Service Act) due to the ordering and delivery of necessary spare parts from the manufacturer.

• Replacing defective parts during repair does not restart the warranty period.

• No temporary replacement product is provided when the product is accepted for warranty repair.

• Yoxla.Az is not responsible for defects caused by the consumer, and such repairs are paid.

WARRANTY IS PROVIDED IN THE FOLLOWING CASES:

• If it is determined that the defect was caused by the manufacturer;

• If the defect is detected within the product’s warranty period.

WARRANTY IS NOT PROVIDED IN THE FOLLOWING CASES:

• If the defect is caused by the consumer (mechanical damage, negligence, improper use, storage, transportation violations, violation of technical or safety requirements, non-standard voltage in the power network, foreign objects entering the device, fire, flooding, or other force majeure events, as well as repairs or interventions by unauthorized persons);

• If the IMEI codes and serial numbers on the product do not match those in the Warranty Card, are altered, erased, or damaged;

• If the Warranty Card is not accompanied by a receipt or equivalent document;

• If the holographic seal is damaged;

• If the product malfunctions due to inappropriate or unlicensed software or viruses;

• If the repair is not performed at the Yoxla.Az Technical Service Center or signs of unprofessional intervention are detected;

• If parts of the product (cooler, power unit, adapter, etc.) or consumables (battery, accumulator, etc.) are damaged.

DELIVERY FEE – Free!

• Free delivery is available for orders of 100 AZN or more.

• For orders below this amount, the delivery fee is calculated individually depending on the region (Baku city) and the order value.

DELIVERY TIME

Average delivery time:

• Within Baku: 1 business day

• Regions: 2–3 business days

• International delivery: by agreement

You can find more detailed information about delivery on the Delivery Terms page.

Installation and Service:

To ensure proper and trouble-free use of the purchased equipment, installation and initial technical support are provided by our company. The installation process is carried out only by experienced technical service staff.

The installation service includes:

• Unpacking and proper placement of the product

• Connection to a computer or other device

• Installation of necessary software and drivers

• Test run and verification of operation

• Brief instructions and recommendations for the user

Attention! The installation service is not included in the product price and is provided as a separate service.