CHAINWAY C6000

1 Year Warranty

MAIN PROVISIONS:

• Warranty refers to free repair of the purchased product during the warranty period.

• Warranty information is provided during the sales process and indicated in the Warranty Card next to the product name.

• The warranty period starts from the date of product purchase.

• During the warranty period, if a defect caused by the manufacturer is detected, the product is accepted at the Technical Service Center to determine the cause of the defect, in accordance with the Law of the Republic of Azerbaijan “On Protection of Consumer Rights.”

• Products accepted for repair must be complete, in original external condition, and comply with internal specifications.

• Products are accepted for repair only with an identity document of the person whose name is indicated in the warranty card.

• For inspection or repair, the product may be held at the Technical Service Center for 2 to 14 business days. If spare parts need to be ordered from the manufacturer, the period may be extended by mutual agreement (based on the Service Act).

• Replacing defective parts does not restart the warranty period.

• Products accepted for warranty repair are not temporarily replaced with another device.

• Yoxla.Az is not responsible for defects caused by the consumer; in such cases, repairs are carried out at a paid basis.

WARRANTY IS PROVIDED IF:

• The defect was caused by the manufacturer;

• The defect is detected during the warranty period.

WARRANTY IS NOT PROVIDED IF:

• The defect is caused by the consumer (mechanical damage, careless handling, improper use, storage, violation of transportation rules, non-compliance with technical or safety requirements, non-standard electrical supply, foreign object ingress, fire, flooding, or other force majeure events, as well as unauthorized interventions);

• Model, IMEI, or serial number on the product and warranty card do not match, are altered, erased, or damaged;

• The warranty card is not accompanied by a payment receipt or equivalent document;

• Seals or holograms are damaged;

• Malfunctions caused by inappropriate or unlicensed software, or viruses;

• Repairs were not carried out at YOXLA.AZ Technical Service Center or show signs of unprofessional interference;

• Issues occurred with product components (cooler, power supply, adapter, etc.) or consumable parts (battery, accumulator, etc.).

DELIVERY FEE – Free!

• Free delivery is available for orders of 100 AZN or more.

• For orders below this amount, the delivery fee is calculated individually depending on the region (Baku city) and the order value.

DELIVERY TIME

Average delivery time:

• Within Baku: 1 business day

• Regions: 2–3 business days

• International delivery: by agreement

You can find more detailed information about delivery on the Delivery Terms page.

Installation and Service:

To ensure proper and trouble-free use of the purchased equipment, installation and initial technical support are provided by our company. The installation process is carried out only by experienced technical service staff.

The installation service includes:

• Unpacking and proper placement of the product

• Connection to a computer or other device

• Installation of necessary software and drivers

• Test run and verification of operation

• Brief instructions and recommendations for the user

Attention! The installation service is not included in the product price and is provided as a separate service.