HARD DISK 500GB AGRADE (Surveillance & Desktop HDD)

Warranty — 14 Days

MAIN TERMS AND CONDITIONS:

• WARRANTY refers to free repair of the purchased product during the warranty period.

• Information about the warranty period is provided to the customer during the sales process and specified next to the product in the warranty card.

• The warranty period starts from the date of purchase.

• If a manufacturing defect is detected during the warranty period, the product is accepted by the Technical Service Center to determine the cause of the defect in accordance with the Law of the Republic of Azerbaijan “On Consumer Rights Protection”.

• Products are accepted for repair only in full set, with original external appearance and compliance with internal parameters.

• Products are accepted for repair only upon presentation of an identification document of the person named in the warranty card.

• Products requiring inspection or repair may be held at the Technical Service Center for 2 to 14 business days. If spare parts need to be ordered and delivered from the manufacturer, this period may be extended by mutual agreement of the parties (based on a Service Act).

• Replacement of defective parts during repair does not restart or extend the warranty period.

• No temporary replacement product is provided during the warranty repair period.

• Yoxla.Az bears no responsibility for defects caused by the consumer; in such cases, repair is carried out on a paid basis.

WARRANTY IS PROVIDED IN THE FOLLOWING CASES:

• If it is determined that the defect was caused by the manufacturer;

• If the identified defect is discovered within the product’s warranty period.

WARRANTY IS NOT PROVIDED IN THE FOLLOWING CASES:

• If the defect is caused by the consumer (mechanical damage, negligence, improper use, storage or transportation, violation of technical or safety requirements, non-standard electrical voltage, foreign objects entering the device, fire, flooding, force majeure, or repairs/interventions by unauthorized persons);

• If the model, IMEI code, or serial number on the product does not match, has been altered, erased, or damaged compared to the warranty card;

• If the warranty card is not accompanied by a payment receipt or equivalent document;

• If the holographic seal is damaged;

• If the malfunction is caused by incompatible or unlicensed software, or viruses;

• If the product was repaired outside the YOXLA.AZ Technical Service Center or shows signs of unprofessional intervention;

• For components (cooling fan, power supply, adapter, etc.) and consumable parts (battery, accumulator, etc.).

DELIVERY COST

• Free delivery: available for orders of 100 AZN or more.

• For orders below this amount, delivery cost is calculated individually, depending on the region (Baku city) and total order value.

DELIVERY TIME

Average delivery time:

• Within Baku: 1 business day

• To regions: 2–3 business days

• International delivery: by agreement

For more detailed information, please refer to the Delivery Terms page.

To ensure correct and trouble-free use of the purchased equipment, installation and initial technical support services are provided. The installation process is carried out only by experienced technical service staff.

Installation service includes:

• Unpacking and proper placement of the equipment

• Connecting to a computer or other device

• Installing necessary software and drivers

• Test run and functionality check

• Brief user instructions and recommendations

Attention! Installation service is not included in the product price and is provided as a separate service.